FAQ

Ans:You need not have to go through any additional process to check your flight confirmation with us. Meuseair will notify you with an email regarding your ticket confirmations at your registered email address within a few hours of your bookings. Moreover, the email will contain all the essential details regarding your flight reservations, such as your flight arrival and departure time, confirmation number, etc. You can reach out to our technical team for further assistance if you did not receive the confirmation email.

Ans:Pets often become a part of the family, and most people prefer to fly with them, which often leads to questions such as, "Are pets allowed on board?" Most airlines allow pets during the flight journey. Depending on the guidelines of the concerned airline, it is decided what kind of animals are allowed inside the flight, whether they can enter the cabin without a pet carrier, etc. Please keep in mind that some countries have strict pet policies, which may restrict your pet's travel or require extra documentation.

Ans: Selecting the desired seats is highly crucial to ensure the best flying experience with the respective airlines. Passengers can select their seats during the online flight reservation process. However, if you forget to do so, you can access the "Manage Booking" feature on the concerned airline's website to select or modify your seats after the booking process. Those who find the online seat-choosing process complex, can get through to our executives for help and pick suitable seats.

Ans: Meuseair provides the flight revocation option to its users, allowing them to withdraw their flight tickets easily. You can cancel your flight reservations online by visiting our official website, logging into your account, selecting your bookings, and requesting a flight revocation. Dial our customer support number - +1-888-539-3090 to get help from our technical team regarding the flight cancellation procedure.

Ans:Each airline has a different refund policy based on which it is decided whether you will receive a refund. You can avail yourself of a refund if you are eligible according to the concerned airline's flight refund policy. Most airlines follow a 24-hour refund policy, stating that you can get a refund if you have canceled your flight within 24 hours of your ticket purchases. Please make sure to visit the official website of the respective airline to learn about their refund policy before requesting a refund.

Ans: Most airlines provide the facility to the passengers to request customized services so they get amenities tailored to their preferences, making their flight travel most convenient. The type of requests you can make depends on your membership with the respective airline and the cabin class you have selected. The in-flight services you can ask for include, customized meals, medical support for physically challenged flyers, etc.

Ans: Passengers face most issues during flight boarding, and the primary reason for that is carrying insufficient documents. Each airline has different document requirements; however, the following are the papers that are the most essential: (i) original flight tickets/e-tickets, (ii) A passport, (iii) A visa, and (iv) proof of your ID. In selective instances, passengers may be required to provide additional documents, such as a health approval letter for aged flyers.